Unified Communications Preempt Validate solutions before going live to preempt unknown effects on service quality. Smart enterprises worldwide rely on the expert services and cutting edge technology offered by Empirix Testing as a Service to validate customer experience, test interoperability, and verify quality before going live with any software upgrade, application update, or unified communications solution. Empirix Testing as a Service is delivered via the Empirix Services Platform and features the industry-leading Empirix Hammer Test Solution. The highly scalable, flexible solution enables Empirix to test unified communications technologies and enterprise infrastructures end-to-end. Rather than simply validating functionality or measuring performance, Empirix designs the test plan to assess true user experience. We simulate specific activities (phone calls, conferencing, email, and chat requests) and drive the correct level of traffic through the system in a methodical way to fully test service quality (voice, video, and data) and applications from the user's point of view. Empirix provides service quality assurance and offers detailed intelligence on any issues detected. This helps companies swiftly roll out new unified communications services, create a better experience, and maximize the value of their technology investments.