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Empirix xCentrix

Unified Communications Network Analytics

Enterprise technology and its associated Unified Communications (UC) solutions contain a vast amount of information. Empirix xCentrix for Unified Communications Analytics offers a powerful analytics and reporting engine that uncovers intelligence in these dense data streams. Only by using Empirix solutions to master the complexities of UC and IP networks, will your organization discover new and unique ways to boost profitability.

Empirix xCentrix for Unified Communications frees users from the burden of developing reports, writing SQL queries, and struggling with data, rather than uncovering the actionable intelligence held within it. The solution includes advanced analysis, executive dashboards, and slice-and-dice capabilities to present information in a way that is meaningful for each individual user. With this revolutionary power, your organization can make smarter, more competitive decisions at every level.

  • Optimize network performance to tightly control costs
  • Capitalize on changing behaviors to improve collaboration
  • Maximize the benefits from completely integrating new technologies
  • Evolve from reactive to proactive support and slash expenses
  • Realize the full value of technology investments
  • Multi-dimensional KPI analysis from multiple perspectives to illuminate hidden trends
  • Extensive slice-and-dice capabilities
  • Powerful and elegant web-based environment for easily visualizing the meaning contained in the data
  • Real-time dashboards and customizable views
  • Instantaneous returns when users manipulate data views
  • Correlation with third-party OSS, NMS, and databases
  • Automated report delivery - to users or portals - triggered by date or data event
  • Report sharing
  • Data collection and normalization: Collect, transfer, and normalize raw data from the data source
  • Data ETL: Transform and load raw data into enriched format and import the data into the database
  • Relational database and OLAP: Store enriched transaction data as well as OLAP Cube data for configurable periods
  • Data visualization: Web-based GUI enables a user to design and customize multi-dimensional reports and dashboards
  • Network Management and IT
  • Customer Service
  • Operations
  • Finance
  • Human Resources