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Empirix Testing as a Service

Pre-deployment Test Services

Preempt issues with pre-deployment testing services from Empirix. Our expertise is invaluable for validating network performance and detecting functionality and interoperability problems in complex contact center, UC, mobile and enterprise IT environments.

The Empirix advantage lies in our ability to fully test end-to-end. We don't simply validate a new chat solution or server upgrade on its own. We also assess it from the customer's perspective and determine how it will behave in its environment integrated with existing systems and traffic loads. More importantly, we provide a report detailing problems detected for rapid correction. Leading companies around the globe rely on Empirix to provide the final go/no go analysis for all their critical communications technology deployments.

  • Minimize risk and ensure a great experience
  • Realize the full value of technology investments
  • Pinpoint issues in complex environments
  • Independently verify vendor claims and eliminate finger pointing
  • Prevent costly correction of post-deployment issues
  • Speed deployment and maximize ROI
  • End-to-end testing of complex IP-based solutions
    • Contact centers
    • Unified Communications
    • Mobility
  • Network performance
    • Quality of Service for voice, video, and data
    • SBCs and network edge devices
  • Functionality testing
    • UC, IP PBX, Interactive voice response, conferencing, routing, CTI, agent desktop
  • Flexible solution simulates a wide range of user behaviors
    • Phone calls, emails, video traffic, chat, web sessions, and more
  • Complete test set
    • Feature, system, load, isolation, regression, negative and media quality
  • Ability to assess security vulnerabilities as well as performance
  • Extremely scalable for enterprise to carrier grade testing
  • Signaling Protocols
    • Supports SIP UA, IMS SIP UE, SIP I+T, SIGTRAN, MGCP, NCS, H.248/Megaco, H.323, Avaya's H.323, Cisco's SCCP (Skinny), QSIG, Clear Channel (No Call Control), and Nortel's UNIStim
    • Transport over UDP and TCP, IPv4 and IPv6, and TLS for secure transport
    • Unique endpoint emulation using IP address, MAC address, and VLAN tagging
    • Mixed protocol configurations supported
  • Media Capability
    • G.711 A/µ-law, G.722, G.722.2 (AMR-WB), G.723.1***, G.726, G.729A, GSM-AMR (AMR-NB), GSM-EFR/FR, EVRC0, iLBC, Speex, RFC 2833, and user-defined codecs for voice and tones
    • H.263/H.263+, H.264 (MPEG-4 pt. 10) including HD (720p and 1080p resolution), and MPEG-4 pt.2 codecs for video
    • T.38 Fax
    • T.30 Fax pass-thru
    • Silence suppression detection using RFC 3389, G.723.1A, and G.729B
    • Multiple true voice and video clips
    • Unique DTMF string validation on every channel
    • Reference-based voice quality using ITU-T P.862.2 (PESQ*) and MOS (MOS-LQO)
    • Non-reference-based voice quality using E-model (R-factor) and MOS (MOS-LQE) with up to 5 mapping scales
    • Non-reference-based video quality with MOS-V
    • Advanced speech recognition**
    • Full RTP, Secure RTP (SRTP), and RTCP metrics for every call
    • Narrowband and Wideband codecs for media with VQ
  • Scalability
    • Scales to around 300,000 endpoints

*PESQ® software included in this product is protected by copyright and by European, US and other patents and is provided under License from Psytechnics Limited. "PESQ" is a registered trade mark of Psytechnics Limited.

**Speech recognition technology provided under license from Nuance Communications, Inc.

***France Telecom G.723.1 patents license

  • Quality of Experience
  • Networks
    • IP, Mobile Broadband, SIP, IMS, TDM, SS7
    • Quality of Service for voice, video and data
  • Contact Center and Unified Communications
    • IVR, ACD, routing, CTI, CRM, chat, presence, video, conferencing, speech and agent desktop applications
  • Security
    • Denial of Service, Theft of Service, traffic floods, intrusion prevention, firewalls, intrusion detection systems and security gateways
  • Network Elements
    • Session border controllers, network border elements, DNS and ENUM servers, application level gateways and deep packet inspection devices, intrusion prevention/intrusion detection systems (IPS/IDS)