Empirix SBC Testing Service Validating IP Infrastructures IP-based unified communications as well as contact center and enterprise technology solutions require a strong infrastructure to perform optimally and Session Border Controllers (SBCs) are a critical component. When operating optimally, they control and normalize traffic to ensure the quality of voice, video, and data services. Issues that affect SBCs – and how the interact with the other components in the network – can degrade performance, compromise security, and negatively affect user experience. Only thorough testing of SBCs – under real world conditions – can preempt these problems. The Empirix SBC Testing Service validates network border elements prior to production release with automated load and regression testing. Pre-deployment testing is critical to keeping any network roll-out project on-time and on-budget. Moreover, validating the IP infrastructure is a vital step in understanding how users will experience the contact center, unified communications (UC), and enterprise solutions they carry. Empirix has extensive experience evaluating SBCs, having created test plans for both network equipment manufactures and large, Fortune 500 enterprise environments. Each test engagement is customized to accurately simulate the traffic patterns the specific network and edge element will have to support. The service can include: Quality of Experience Tests Passive and active voice quality Passive video quality Interoperability Tests VoIP networks Unified Communications (UC) networks IMS networks Custom scenarios Includes support for wide array of IP protocols and CODECs Performance Tests Realistic tests Network traffic load High capacity tests Security Tests Denial of service attacks Theft of services Secure endpoints Traffic floods The Empirix SBC Testing Service pinpoints issues and provides expert recommendations for correcting problems and improving performance. This service is ideal for companies that want to know they are providing a great experience, every time. With pre-deployment testing, companies can preempt service quality and network performance issues that could negatively impact customers.